Effective date: 11 September 2026

Al Sudais International Travel Pvt Ltd. (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use and protect information when you contact us or use our travel services.

 

Information We Collect

 

We may collect your name, phone number, email address, CNIC or passport details, travel dates, nationality, payment information and visa-related documents. We collect this information when you request an Umrah package, visa service, ticket, hotel booking, international tour or quotation.

 

How We Use Information

 

We use your information to process bookings, arrange visas, issue tickets, reserve hotels, communicate with you, provide customer support, process payments and meet legal or supplier requirements. We may share necessary information with airlines, hotels, visa authorities, transport providers, payment processors and authorized service partners. We do not sell your personal information.

 

Data Protection

 

We use reasonable administrative and technical safeguards to protect your information from unauthorized access, loss or misuse. However, no online transmission or storage system can be guaranteed completely secure.

 

Cookies and Communications

 

Our website may use basic cookies to improve functionality and understand website usage. You may contact us to stop receiving promotional messages. Service-related messages may still be sent when necessary to complete your booking.

 

Your Rights

 

You may request access to, correction of or deletion of your personal information, subject to legal, operational and record-keeping requirements. To make a request, contact us using the details below.

 

Contact

 

Al Sudais International Travel Pvt Ltd. Rim Jhim Shopping Center, Office No. 117, First Floor, Block 6, Gulshan-e-Iqbal, Karachi, Pakistan Email: alsudaisinternationaltravel@gmail.com

We may update this policy when our services or legal obligations change. The updated version will be posted on our website.